Booking of appointments
Routine Appointments at the surgery can be booked in a number of ways:
- Personally at Reception in the surgery
- By telephone between the hours of 8.00am and 6.00pm. Please call 01344 637800
- On-line (for GP appointments only). For this service, you must register at the surgery.
For urgent, same day appointments we operate a GP led telephone triage service. Please call the surgery before 3pm where the receptionist will take the nature of your problem and forward to the duty doctor for assessment. You will receive a telephone consultation from the doctor who will deal with the problem over the phone if possible. If the doctor feels you need to be seen by a GP or another health professional, this will be arranged.
If you are very ill or housebound and require a Doctor, please telephone the surgery before 10.30 am for a home visit. Please do not ask for a home visit if you are well enough to attend or be brought to the surgery by a relative, friend or taxi.
Choice of Doctor
Patients are free to see any doctor at the surgery. For those of you with continuing medical problems, it may be better to consult with a regular doctor. However, there will be times when you may need an emergency appointment and it will not always be possible to see your regular doctor on these occasions. Any doctor will have access to your medical records on the computer and you will not, in anyway, be disadvantaged by seeing another doctor.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.