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Station RoadSunningdaleBerkshire, SL5 0QJTel: 01344 637800
Magnolia House Surgery allows you to access many of your practice services safely through a secure website.
At present the following services are available online:
Download the new NHS app from the app store on your mobile https://www.nhs.uk/using-the-nhs/nhs-services/nhs-login/
The NHS app allows you to access a range of services via your mobile or tablet. Once you have signed up, you will be able to:
You can still contact the practice by phone to book an appointment, this is simply another option, which other patients have found is more convenient and saves them time. More information can be found through https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help/
To access alternative patient online access please contact the surgery for further information on 01344637800.
If you are new to our online services you may be asked to provide forms of ID along with the completed registration form. Please speak to our reception team for further information.
Our nursing team is available every day to help with health checks, immunisations, dressings, travel advice, smoking cessation, blood tests, ear syringing, suture removal and many more aspects of health care and prevention. The Practice is an accredited Yellow Fever Centre. Specialist nurses are available to deal with chronic diseases such as Asthma, Diabetes and Coronary Heart Disease.
NHS referrals for people aged 18 years and over are via Talking Therapies. You can be referred by your GP or you can refer yourself. They can be contacted by phone on 0300 365 2000 or online at www.talkingtherapies.berkshire.nhs.uk
The midwifery team hold a clinic at Magnolia House every Tuesday afternoon from 13.30 until 15.30 for all our pregnant ladies regardless of where you have chosen to deliver your baby. Please telephone reception to book an appointment.
District nurses are specially trained to provide nursing care in the home for those unable to attend the surgery. They can tell you what help is available and arrange for any equipment or supplies that may be needed. They are able to provide information on the availability, and means of acquiring support such as financial help, allowances, voluntary & statutory services, social services, etc. Their contact telephone number is 0300 365 1234.
The Citizens Advice Bureau will also be able to help with information regarding financial support. They run a drop-in session at The Chandler Centre, Ascot Day Centre, Sunninghill on Tuesdays from 10:00 until 12:00.
The Health Visitor is a specialist nurse concerned with promoting and monitoring the health of families with particular reference to the under fives. Contact telephone number for the Health Visitor is 01753 636523.
One of the responsibilities passed onto your Doctor’s team by central government and the General Medical Council is to ensure the safeguarding of children who attend this practice. If we have child protection concerns regarding your child/children we will always endeavour to discuss this with you first.
Local Secondary Care Services
We sit across the Berkshire/Surrey border so are able to offer Heatherwood and Wexham Park, Frimley Park and St Peter’s Hospitals. If your GP feels a Consultant’s opinion is needed, your choice of hospital will be discussed with you. You are entitled to ask for a copy of the referral letter.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
We ask patients to telephone for test results between 14:00 and 15:00 when the telephone is less busy and the reception staff will have more time to help.
Results can only be given directly to the patient unless it is for a child under 16; please be guided by reception.
Patients can now have on-line access to certain aspects of their medical records, including test results, as well as being able to book appointments and order repeat prescriptions. To do this, a patient will need to attend the surgery with two items of identification, eg passport, driving licence or birth certificate, PLUS a household bill to confirm the address at which you are registered with the surgery. The receptionist can then give you a user ID and password, which you canl change to one of your own choice.
Booking of appointments and ordering of repeat prescriptions will work as in the past for those of you who have had on-line access. Test results will not be available to a patient until they have been checked by a doctor and therefore it may be several days after the test date before they can be seen.
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