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Coronavirus (COVID-19) Advice and Guidance Update....

For the latest guidance on COVID-19 and how our surgery is operating, please follow the link: 'Magnolia house - COVID-19 updates and guidance...'


Flu Season 2020/21 Update....

Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are usually eligible for a flu vaccination i.e. you are in a clinical ‘at risk’ group, aged 65 and over or pregnant you will be invited earlier. Further details to be released in the coming weeks on when and how our flu clinics will be run this year. Thank you for your patience.


Appointments are available to book for those who are eligible for their flu vaccination (for details about who is eligible for the flu jab please visit


Appointments can be made by either phoning and speaking to one of our reception team members or online through online patient access (if you haven’t already signed up for online access please contact the surgery or register online When booking online please ensure that you book into the correct appointment (i.e. over or under 65 years of age) as the vaccine differs according to age.


Please take careful note of the following instructions for those attending the surgery for a flu jab:

  1. Please do not arrive for your appointment earlier or later than your booked appointment time as we need to allow for social distancing and are limited on both time and space.


  1. Please ensure you wear a face covering as we will be unable to vaccinate you if you are not wearing one. If you are unable to wear a face mask please let us know.


  1. Hand sanitiser will be provided but please feel free to bring your own if you wish to do so.


  1. Due to limits on time and space, we will not be able to discuss any other needs or queries. If you have any concerns which aren’t related to the flu vaccine please contact the surgery during our normal opening hours.


  1. There will be no available chairs to use whilst queueing for your vaccine. If you feel you are unable to stand please let us know (ideally these patients should be booked into a week day slot)


  1. Please bear in mind that there will be a need to queue for a short period of time to ensure safe social distancing. You may be outside for a brief period of time so please come prepared with an umbrella. Marshals will be there on the day to guide you safely – please respect our marshals.


  1. Please wear clothing that makes it easy to expose your upper arms.


  1. Please heed the instructions of the staff/marshals who are supervising the patient flow – they are there for your safety.






Flu 2020 – Frequently asked questions

  1. Who is eligible for a free flu jab?

For further information on who is eligible please visit


  1. How do I book?

If you are eligible (please see criteria above) you can book either through online patient access or by phoning the surgery on 01344 637 800.


  1. What about my child/children?

If your child is eligible for a flu vaccine and it is not given at school our children’s flu clinics will be in October please contact the surgery to book your child’s appointment. Those aged between 6 months and 2 years old and is in a high-risk group for flu, they will be offered an injected flu vaccine as the nasal spray is not licensed for children under the age of two. Some children over the age of two who are in a high-risk group will also need to have an injected vaccine if the nasal spray vaccine is not suitable for them.


  1. How do I decline?

If you receive an invite for your flu vaccination you can let us know if you wish to decline either by replying to the text message or by phoning the surgery and informing us you wish to decline


  1. Can I have my flu vaccine when coming to the surgery for another appointment?

Yes, if you are eligible and have a pre booked appointment with a clinician and have been screened appropriately.


  1. Why should I come to Magnolia House Surgery for my vaccine?

Magnolia House purchases flu vaccines every year on your behalf if you are eligible and usually have a vaccine with us. Every year NHS England set public health targets for flu vaccinations for at risk groups and each year we strive to commit to the health and well-being of our patients. Part of this commitment is that we pay upfront each year to ensure all of our at risk patients have a vaccination available to them at the practice. Whilst we will always remain advocates for you and your autonomy is paramount to us, we ask that you consider supporting your practice and the investment we’ve made in your health & wellbeing when considering who you chose to receive your vaccination at the practice. When we vaccinate you against flu we also obtain vital data that is necessary for your medical record and care. If you choose to go elsewhere for your vaccine such as a pharmacy or supermarket, we cannot gather this information, and they do not gather this for us, so please book at the Surgery if you can. Please support us to continue supporting you!



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