Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone or email.

Patient Access

Login to Online Services
Register for Online Services

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner, practice nurse or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. You may be asked to do a blood test before your review. 

It is a good idea to ensure you are aware of your annual medication review date so you can book an appropriate appointment in advance to avoid unnecessary delays to further prescriptions. If you are not aware of when your medication review is due, please feel free to ask at reception.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

FAQ’s

A repeat prescription is a medication that your doctor has authorised on your file which can be supplied for a certain period of time on a regular basis without having to see your doctor each time. Repeat prescriptions are normally authorised for a period of 6 to 12 months but this may vary with the type of medicine and at the doctor’s discretion.
No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you
No, you will not receive an email, but the system stores a history of everything you ordered.
To keep patient’s records secure each patient will need their own login and password.
The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication 

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.
Patients on repeat medication will be asked to see a doctor, nurse practitioner, practice nurse or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. You may be asked to do a blood test before your review. 

It is a good idea to ensure you are aware of your annual medication review date so you can book an appropriate appointment in advance to avoid unnecessary delays to further prescriptions. If you are not aware of when your medication review is due, please feel free to ask at reception.